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70% of Brits Find It Easier to Help others Than Talk About Their own Problems

Posted on 16th Sep 2026

People may be quick to offer a helping hand, but when it comes to admitting we need one ourselves, it’s a very different story. New research of 2,000 UK adults commissioned by British Gas reveals 70% find it easier to help other people with their problems than talk about their own.

More than two thirds (68%) say asking for financial help can feel embarrassing, while 60% would find it difficult to tell friends or family if they were struggling financially and 58% worry they would be judged.

Yet despite these barriers, nearly three quarters (74%) believe there should be no shame in asking for support, highlighting a disconnect between the reassurance we give others and how we feel when we need help ourselves.

The findings come as British Gas launches Pass It On, a new campaign fronted by comedian and former social worker Judi Love, encouraging people to share... Read more

Charity Plays Vital Role in New Course to Support Mental Health Patients

Posted on 25th Nov 2025

Cardiff-based charity Riverside Advice has played a leading role in the launch of a new training...

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The Merseyside Fuel Poverty Conference 2025

Posted on 19th Nov 2025

The Merseyside Fuel Poverty Conference 2025, hosted by Energy Projects Plus and supported by the...

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Continuing the Warm Home Discount (WHD) Scheme Consultation

Posted on 19th Nov 2025

The Trust appreciates the opportunity to participate in this consultation and to highlight its...

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Post Office pop-ups continue to reach those in need

Posted on 18th Nov 2025

Through the Trusts collaboration with the Post Office and British Gas, hundreds of people have...

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British Gas Energy Trust partners with SuperFi to help boost money confidence

Posted on 14th Nov 2025

The British Gas Energy Trust has partnered with SuperFi, a a free app that helps you stay on top of...

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British Gas Energy Trust funds support for children in Scotland

Posted on 12th Nov 2025

Children First has been awarded a grant by the British Gas Energy Trust to run a project providing...

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£500,000 more support for households in Scotland this winter

Posted on 10th Nov 2025

The British Gas Energy Trust (the Trust) has announced an additional £500,000 to support Scottish...

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British Gas Energy Trust Supports Over 72,000 People in 2024/25

Posted on 03rd Nov 2025

The British Gas Energy Trust (the Trust) has published its Impact Report 2025, revealing that the...

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The Trust expands its Extra Assistance Portal to provide further energy and household support

Posted on 28th Oct 2025

The Trust’s Extra Assistance Portal (EAP) is a reimbursement scheme for its funded organisations,...

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