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What Emergency Help is Available for Unpaid Energy Bills in the UK?

Posted on 28th Apr 2026

Rising energy costs have left many households across the UK struggling to keep up with bills. If people fall behind on payments, the situation can become stressful quickly.

Recognising the support available and understanding how to deal with the situation is key. However, it’s important to note that most support does not kick in automatically so it’s important to not bury your head in the sand. By seeking help, you can regain control of your issues.

This article takes a look at some of the options available.

Contact Your Supplier

Energy suppliers have a duty to support their customers, but they can’t help you if they don’t know what’s happening. They may be able to offer repayment plans, temporary payment breaks, reduced instalments and emergency credit. It’s important to speak to them first, to see what help might be available. Read our blog... Read more

What Emergency Help is Available for Unpaid Energy Bills in the UK?

Posted on 28th Apr 2026

Rising energy costs have left many households across the UK struggling to keep up with bills. If...

Read more

What are the Best Energy Saving Tips for Households in the UK?

Posted on 21st Apr 2026

Rising energy prices continue to put pressure on households across the UK, but there are practical...

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Up to £1,700 Available to Prepayment Meter Customers in Energy Debt

Posted on 10th Apr 2026

For many households, keeping on top of bills can feel overwhelming. Around 40% of people with...

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Children First Money and Energy Advice Project Supporting Families in Inverclyde

Posted on 02nd Apr 2026

In October 2025, Children First was awarded funding from British Gas Energy Trust (the Trust) to...

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British Gas Energy Trust and The Multibank supporting families across Scotland

Posted on 26th Mar 2026

Since the start of 2026, British Gas Energy Trust (the Trust) and The Multibank have been working...

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Can Energy Grants Help With Debt write-off for Energy Bills in the UK?

Posted on 19th Mar 2026

People can fall into energy debt easily, whether it’s a change in circumstances like losing a...

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What Energy Grants are Available in the UK?

Posted on 12th Mar 2026

Fuel poverty can affect anyone. If you’re struggling to keep your home warm or are worried about...

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International Women’s Day 2026

Posted on 08th Mar 2026

This International Women’s Day, the Trust is proud to recognise and celebrate the women whose...

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Debt support lifts homeowners out of precarious positions

Posted on 05th Mar 2026

Outstanding mortgage payments, council tax arrears and energy debts are combining to place Somerset...

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