The Energy Support Grant

One grant, one set of eligibility criteria, a simpler application process.

Click here to apply now.

Struggling with your energy bills? You could be eligible for a grant of up to £1,700 to write off your energy debt.

Quick eligibility check

Before you start, please ensure you meet our criteria regarding your location, account status, and prior grants.

  • Location: You must live in England, Scotland, or Wales.
  • Account Status: For current gas and/or electric accounts only (closed accounts are ineligible).
  • Prior Grants: You can’t have received a British Gas Energy Trust grant in the last 2 years.

Check what support your supplier provides

  • British Gas Customers: Prepayment or credit account holders can apply directly if they meet the additional criteria.
  • Other Suppliers: If you are a customer of OVO, Boost, E.ON Next, EDF, ScottishPower, Octopus, Shell Energy, SSE, Utility Warehouse or Sainsbury’s Energy, you must apply to your supplier’s support fund first. If you are declined by your supplier, you can apply to the Energy Support Grant as long as you provide evidence of an official decline.

Verify your debt and finances

  • Debt Threshold: Prepayment customers must owe £50 – £1,700; credit account customers must owe £100 – £1,700.
  • Household Income: Your household income must be below £25,000, unless someone in your household meets the additional criteria:
    • Registered disabled and receives a disability benefit (inclusive of Disability Living Allowance, Personal Independence Payments, Employment Support Allowance, Attendance Allowance, UC with disability premium or Limited Capability for Work & Work related Activity, Severe Disablement Allowance and Scottish equivalents).
    • Receives Carers Allowance.
    • Has 3+ children.
    • Is a single household occupant.
    • Is a lone parent household with less than 3 children.
    • Is in or facing fuel poverty.

Prepare your documents

  • You must have received independent money advice within the last 6 months and upload the full, original document (screenshots are not accepted). Alternatively, use the built-in Benefits Calculator available within the application.
  • You will need to provide proof of household income from the last 6 months.
  • British Gas customers will need to provide a meter read from their gas and/or electric account.
  • Non-British Gas customers must submit evidence from the last 4 weeks in the form of a bill based on actual readings, showing your name, account number or supply address, or an email from your supplier confirming these details.

Ready to apply?

If you meet the above criteria, please apply by clicking here.

More help and advice

Additional support is available from Trust funded money and energy projects, local advice centres or online at www.turn2us.org.uk, www.StepChange.org and on the Citizens Advice national website.

You can also find a list of energy suppliers and the support they offer on Energy UK.

Please note, we are an Independent Charity and cannot respond to complaints regarding gas or electricity accounts held with British Gas.

Guidance for Money Advice services applying on behalf of or supporting an application