Please click here for language/accessibility options

Struggling with energy debt?

If you’re struggling with debt its difficult to know where to turn. The British Gas Energy Trust would encourage you to contact your local Money Advice Agency for help before applying for a grant. If you get advice, this will help your chances of a successful grant application.

Click here to find your local advice centre or find online debt and money information at, and on the Citizens Advice national website.

Our Grants

Individuals and Families Fund – re-opening

The Individual and Familes Fund will re-commence on 4th December and will expect to close at the end of March 2024 (unless expended sooner). The fund is available to BG and Non-BG customers with debt on a credit energy account or those on a pre-payment meter.

Criteria that must be met:

Suppliers with their own support fund, excluded from I&F: Boost, Eon, Eon Next, EDF, Scottish Power, Ovo, Octopus, SSE and Utilita.

British Gas Energy Support Fund

The Energy Support Fund is open. To be considered for a grant you must meet the following criteria. If you cannot tick all boxes your application will not progress to assessment:  

 If you meet all the above criteria, you may be eligible for a Trust grant, click here to apply for a grant.

 Please note: The British Gas Energy Trust is an independent charity, funded by British Gas. Please do not contact us concerning British Gas customer enquiries or complaints as we have no information on British Gas accounts. This includes billing queries and Warm Home Discount queries.  

You can apply here: Apply Now.

Fuel and Money Advice

The Trust funds advice-giving organisations across England, Wales and Scotland which give free support and help people avoid the burden of energy debt, make informed choices and improve their money management skills. Find an advice centre local to you.