A south east charity says they are seeing a rise in the number of people – of all ages – being overwhelmed by digital processes related to their finances.
Advisors at Citizens Advice Colchester say there is a growing trend in the amount of people classed as being digitally excluded and are putting plans in place to identify those most in need.
Anecdotal evidence from the team also suggests the issue is adversely affecting those with mental health conditions and younger people, as well as the traditional view of older people.
The situation mirrors the national picture, with a 2024 government report on digital exclusion showing that ‘for the first time, the proportion of people offline has increased’. Some 15% of the UK population classed as ‘offline’ were under 50 years old, around 4.7 million people were unable to connect to WiFi and 10% of those... Read more
A south east charity says they are seeing a rise in the number of people – of all ages – being...
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