Featured article
What Emergency Help is Available for Unpaid Energy Bills in the UK?
Rising energy costs have left many households across the UK struggling to keep up with bills. If people fall behind on payments, the situation can become stressful quickly.
Recognising the support available and understanding how to deal with the situation is key. However, it’s important to note that most support does not kick in automatically so it’s important to not bury your head in the sand. By seeking help, you can regain control of your issues.
This article takes a look at some of the options available.
Contact Your SupplierEnergy suppliers have a duty to support their customers, but they can’t help you if they don’t know what’s happening. They may be able to offer repayment plans, temporary payment breaks, reduced instalments and emergency credit. It’s important to speak to them first, to see what help might be available. Read our blog... Read more
Charity concerns heard by Ofgem
A North West charity working to support people with energy issues has told Ofgem of its concerns...
Read moreBritish Gas Energy Trust encourages thousands of eligible pensioners to claim pension credit ahead of September
Over 850,000 older people are not claiming Pension Credit they are eligible for [1]. Pension Credit...
Read moreDebt issues rising in North Yorkshire
A Yorkshire charity says the number of people presenting with debt issues has more than doubled...
Read moreTrust CEO Jessica Taplin speaks at Anthropy
Jessica Taplin, CEO of British Gas Energy Trust, shares her views on the relationships between...
Read moreFlexible support key to helping young people
Providing flexible support when, where and how they would like is key to helping young people...
Read moreCharities looking to improve access to energy providers customer support
A south coast community energy cooperative has urged energy providers to give frontline advice...
Read moreBritish Gas Energy Trust condemns xenophobic and racist violence
British Gas Energy Trust condemns the xenophobic and racist violence that has caused fear and...
Read moreHousing issues trap people in cycle of problems
Housing, debt and the cost-of-living are three main issues in 2024, according to one charity in the...
Read moreChanges to Winter Fuel Payment
Millions of people across the UK will no longer be eligible to receive a winter fuel payment of up...
Read more