Featured article

What Emergency Help is Available for Unpaid Energy Bills in the UK?

Posted on 28th Apr 2026

Rising energy costs have left many households across the UK struggling to keep up with bills. If people fall behind on payments, the situation can become stressful quickly.

Recognising the support available and understanding how to deal with the situation is key. However, it’s important to note that most support does not kick in automatically so it’s important to not bury your head in the sand. By seeking help, you can regain control of your issues.

This article takes a look at some of the options available.

Contact Your Supplier

Energy suppliers have a duty to support their customers, but they can’t help you if they don’t know what’s happening. They may be able to offer repayment plans, temporary payment breaks, reduced instalments and emergency credit. It’s important to speak to them first, to see what help might be available. Read our blog... Read more

The Trusts partnership with Lightning Reach

Posted on 11th Mar 2024

As the cost of living continues to impact those on the lowest income the hardest, the Trust has...

Read more

Household Support Fund extended

Posted on 08th Mar 2024

The fund that has been helping people afford things like food and essential items over the last...

Read more

British Gas Energy Trust CEO Jessica Taplin meets with Chris O’Shea and Professor Green

Posted on 06th Mar 2024

Jessica Taplin, CEO of British Gas Energy trust, meets with Chris O’Shea, CEO of Centrica,...

Read more

Collaborative success for Northants charity

Posted on 29th Feb 2024

A Northamptonshire charity is collaborating with its network to increase the impact they...

Read more

Flexibility key for South Yorkshire charity

Posted on 20th Feb 2024

A South Yorkshire charity has said the flexibility shown by British Gas Energy Trust has enabled...

Read more

New website aims to ease Staffordshire money worries

Posted on 15th Feb 2024

A West Midlands charity has launched a website to help people manage their finances better. The...

Read more

New wellbeing strategy for staff leads to better outcomes for non-profit

Posted on 12th Feb 2024

An award-winning non-profit based in London has developed its own wellbeing strategy to ensure its...

Read more

Leicester charity increases community support through multilingual online tool

Posted on 08th Feb 2024

A charity supporting thousands of people across Leicestershire to break the cycle of poverty has...

Read more

Healthcare event helps South West charity reach more communities

Posted on 05th Feb 2024

A leading South West charity is using funding from British Gas Energy Trust to extend its reach and...

Read more