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What Emergency Help is Available for Unpaid Energy Bills in the UK?

Posted on 28th Apr 2026

Rising energy costs have left many households across the UK struggling to keep up with bills. If people fall behind on payments, the situation can become stressful quickly.

Recognising the support available and understanding how to deal with the situation is key. However, it’s important to note that most support does not kick in automatically so it’s important to not bury your head in the sand. By seeking help, you can regain control of your issues.

This article takes a look at some of the options available.

Contact Your Supplier

Energy suppliers have a duty to support their customers, but they can’t help you if they don’t know what’s happening. They may be able to offer repayment plans, temporary payment breaks, reduced instalments and emergency credit. It’s important to speak to them first, to see what help might be available. Read our blog... Read more

Charity recruits dedicated advisor to support deaf community

Posted on 31st Dec 2024

A South Yorkshire charity has employed a dedicated advisor to support the growing number of deaf...

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Nearly a third of people feel too ’embarrassed’ to seek support for their energy bills in the UK

Posted on 30th Dec 2024

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Midlands charity tackling loan sharks head on

Posted on 19th Dec 2024

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Energy debt support from the British Gas Energy Trust

Posted on 12th Dec 2024

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Posted on 10th Dec 2024

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British Gas Energy Trust 2024 Impact report

Posted on 06th Dec 2024

20 Years of Fighting Poverty in the Britain The British Gas Energy Trust has published its 2024...

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Two decades of impact: the British Gas Energy Trust’s fight against fuel poverty

Posted on 04th Dec 2024

The British Gas Energy Trust (the Trust) recently marked its 20th anniversary at a poignant event...

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Rethinking profit: embracing regenerative business for social impact

Posted on 03rd Dec 2024

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Health and care linked to energy issues, says Kent-based charity

Posted on 03rd Dec 2024

Struggling financially due to health conditions and caring responsibilities are two of the main...

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