Energy prices have been unpredictable in recent years, so it’s understandable if you’re unsure whether you’re on the best tariff for your household.
Checking your current tariff and comparing it with other available deals doesn’t have to be complicated. Spending just a few minutes reviewing your options could help you find a tariff that’s better suited to your needs.
If you’re thinking about switching, here’s what you need to know.
Find Out Which Tariff You’re On
Before you compare prices, you’ll need to know what tariff you’re currently paying for.
You can usually find this information on your latest energy bill or statement. Or you if you have an app or online account, it’ll show on there.
It will show the name of the tariff and whether it has an end date, or if it’s variable. Looking at the detail, it will also show you:
- Your unit rate: How much you pay for each unit of gas or electricity you use
- Your standing charge: The daily fixed costs of supplying gas and electricity to your home
If you’re unsure, contact your energy supplier and ask them to explain your current tariff.
Compare What’s Available
Once you know your current tariff, you can compare it with other deals offered by your existing supplier or by other energy companies, through websites such as USwitch.
When comparing tariffs, don’t just focus on the monthly direct debit amount. It’s also worth looking at:
- Unit rates and standing charges
- Whether prices are fixed or can change
- The length of any fixed-term contract
- Payment methods available
- Customer service and support
- Any additional benefits or incentives
Remember that the seemingly cheapest tariff isn’t always the best choice if it doesn’t meet your household’s needs.
Check for Exit Fees
Before switching, check whether your current tariff includes an exit fee.
Some fixed-rate tariffs charge a fee if you leave before the contract ends.
If there is an exit fee, compare it with the savings you could make by switching. In some cases, moving to a cheaper tariff could still save you money overall.
Again, you can find all of this detail on your bill, app or online account.
Switching is Usually Straightforward
Once you’ve chosen a new tariff, your new supplier will normally manage most of the switching process for you.
They’ll contact your existing supplier on your behalf, arrange your switch date and ask for a final meter reading.
If staying with the same supplier, the switch can be done through your online account or via customer services.
Your gas and electricity supply shouldn’t be interrupted during the switch.
If you’re Struggling With Your Energy Bills
If you’re finding it difficult to afford your energy bills, switching supplier may not be the only option available.
Every energy supplier has a responsibility to support customers experiencing financial difficulties. They may be able to offer payment plans, breathing space, or other forms of assistance depending on your circumstances. The earlier you speak to your supplier, the more options may be available.
You may also be eligible for grants or charitable support that can help with energy costs or household finances. Every grant has different eligibility criteria, so it’s worth checking more than one source of support. A good place to start is our list of Local Advice Centres to view support in your area.
Take Your Time Before Making a Decision
Switching energy supplier isn’t something you need to rush.
Take time to understand what you’re currently paying, compare your options carefully and read the terms of any new tariff before agreeing to switch.
If you have questions, don’t be afraid to ask your supplier to explain anything you don’t understand.