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Help with Water, Phone and Broadband Bills

Many households are unaware that they may be able to reduce their essential household bills through discounted tariffs offered by water, phone and broadband providers.

These reduced-cost options, often known as social tariffs, are designed to help people on lower incomes or certain benefits access vital services at a more affordable price. Unlike promotional deals, social tariffs provide the same service at a lower cost for those who may otherwise struggle to keep up with payments.

Social tariffs are discounted packages offered by many water, broadband and phone providers to customers who receive qualifying benefits, such as Universal Credit or Pension Credit. Eligibility criteria vary between providers, but in most cases, you will need to contact your supplier directly and provide evidence of the benefits you receive.