Featured article

What Emergency Help is Available for Unpaid Energy Bills in the UK?

Posted on 28th Apr 2026

Rising energy costs have left many households across the UK struggling to keep up with bills. If people fall behind on payments, the situation can become stressful quickly.

Recognising the support available and understanding how to deal with the situation is key. However, it’s important to note that most support does not kick in automatically so it’s important to not bury your head in the sand. By seeking help, you can regain control of your issues.

This article takes a look at some of the options available.

Contact Your Supplier

Energy suppliers have a duty to support their customers, but they can’t help you if they don’t know what’s happening. They may be able to offer repayment plans, temporary payment breaks, reduced instalments and emergency credit. It’s important to speak to them first, to see what help might be available. Read our blog... Read more

Warm space tackles social isolation in Nottingham

Posted on 22nd Apr 2025

A warm space designed to support people to save money on their energy bills is having a huge impact...

Read more

Charlie’s career switch makes a difference

Posted on 15th Apr 2025

A South West charity worker who used to support high net worth individuals says his career switch...

Read more

British Gas Energy Trust funds support for minoritised ethnic women and their families

Posted on 11th Apr 2025

Hopscotch Women’s Centre has been awarded a grant of £44,516 by the British Gas Energy Trust, to...

Read more

The Trust’s response to the fuel poverty strategy review for England consultation

Posted on 07th Apr 2025

The Trust appreciates the chance to respond to this consultation. Fuel poverty remains a daunting...

Read more

British Gas Energy Trust funds The Race Equality Foundation

Posted on 04th Apr 2025

The Race Equality Foundation has been awarded a grant by the British Gas Energy Trust (the Trust)...

Read more

Big Issue supports Roma community through mentoring scheme

Posted on 01st Apr 2025

National social enterprise Big Issue Changing Lives has launched a new project to support the Roma...

Read more

The Trust’s response to expanding the Warm Home Discount Scheme, 2025-2026 consultation

Posted on 31st Mar 2025

Fuel poverty remains a daunting reality for millions of households across the UK. The intersection...

Read more

Remote islanders waiting on energy switch news

Posted on 25th Mar 2025

Thousands of households in one of the most rural areas of the country are being left in the dark...

Read more

Charity sees rise in digital exclusion

Posted on 18th Mar 2025

A south east charity says they are seeing a rise in the number of people – of all ages – being...

Read more