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Advisors tackling energy bill liability in HMOs

Confusion around who should pay energy bills in homes of multiple occupancy (HMOs) is the latest trending issue needing to be resolved by advice agencies.

Citizens Advice Swindon, which is part funded by British Gas Energy Trust to help people tackle energy issues in their homes, has seen a ‘noticeable’ rise in HMO tenants seeking their support – some with debts running into the thousands of pounds.

Many landlords offer all-inclusive bill structures to tenants, but the practice is not universal. This leads to confusion as to who should be paying bills when they arrive – and who is legally liable for any debt that builds up.

Ameeta Bassi, Project Manager at Citizens Advice Swindon, said: “Over the last quarter, we saw a noticeable, although still relatively small, rise in HMO tenants seeking help with energy problems. Previously, this wasn’t something... Read more