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Professor Green speaks to Farzana, a British Gas Energy Trust grant recipient

The British Gas Energy Trust, Energy Support Fund is now open for applications.

In this video, Trust ambassador Professor Green speaks to Farzana, an energy debt grant recipient, to hear how the support helped her work her way out of energy debt.

The Trust is an independent charity, separate to, but solely funded by British Gas, with the purpose of helping to eliminate the detrimental impact of poverty with a focus on energy debt. Support is delivered through three programmes: debt relief grants which can help households with up to £1,500 in fuel debt; a small grants programme that provides grants for emergency energy vouchers and payments; and a programme called Supporting Communities at Risk which operates across England, Scotland and Wales and funds over 45 front-line charities such as local Citizens Advice charities, independent advice charities and thematic organisations.

Since the launch of the Trust, over £175 million has been invested in helping 700,000 individuals and families* regain control of their budgets and energy costs.

Between April 2022 and March 2023, over £15m was provided in energy debt grants and a further £2m in emergency fuel vouchers.

The Trust currently has two debt relief grant funds open.

The Individuals and Families Fund is open to pre-payment meter customers of any energy company.

The Energy Support Fund opened at the start of October and is for British Gas customers on pre-payment or credit accounts.

There are certain criteria that must be met to confirm eligibility, including receiving help from a money advice or guidance agency.


*Figures are based on historic records and sources, some of which are not audited accounts.