British Gas Energy Trust Supports Over 72,000 People in 2024/25
Posted on 03rd Nov 2025
British Gas Energy Trust Supports Over 72,000 People in 2024/25
The British Gas Energy Trust (the Trust) has published its Impact Report 2025, revealing that the charity supported more than 72,000 people and distributed over £14.3 million in grants to help households and organisations across Britain tackle energy debt, receive guidance, and restore financial stability.
Funded solely by British Gas, the independent charitable trust has now invested over £230 million since its launch in 2004, positively impacting more than 830,000 people by improving their energy and financial wellbeing.
“Against a backdrop of high living costs and continued pressure on household budgets, the Trust has remained steadfast in its mission to reduce the impact of fuel poverty,” said Arvinda Gohil OBE, Chair of the British Gas Energy Trust. “Every grant awarded, every piece of advice delivered, and every barrier reduced represents a household given the chance to feel more secure, more resilient, and more hopeful about the future.”
Record reach and impact
In 2024/25, the Trust’s direct grants and community programmes reached clients through multiple funds and initiatives, including:
- 7,760 supported with over £5 million in grants from the Individuals and Families Fund and Energy Support Fund
- 39,716 accessed support through the Supporting Communities At Risk Programme (SCARP), achieving income gains of over £43.5 million and managing £32.5 million of debt.
- 13,590 households received emergency energy vouchers totalling £1.6 million.
Driving change through collaboration
The Trust continues to strengthen its partnerships with organisations including local Citizens Advice’s, Kidney Care UK, and independent charities. It has also expanded practical support with white goods, Hive smart technology installations, educational workshops, and online self-help budgeting tools, helping people save energy and money while building financial confidence.
In 2024/25:
- Over 1,700 workshops and education sessions were delivered to more than 11,500 participants.
- 40 Post Office Pop-Ups and further outreach engaged with over 4,700 people.
- More than 2,100 white goods were distributed, supporting 6,627 people.
- Over 300 households received Hive packs.
- 761,000 website views, with over 120,000 visitors utilising the Better Off Calculator or Bounce Back Checklist.
Looking ahead
As the Trust prepares to launch its new strategy from 2026, it will continue to balance immediate relief with long-term reform, ensuring vulnerable households are not left behind as we work towards a more equitable and sustainable energy landscape.