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British Gas Energy Trust Impact Report 2023

Since it’s creation in 2004, the Trusts mission has been to alleviate the detrimental impact of poverty, with a focus on fuel poverty.

The Trust has now published their Impact Report for 2023, highlighting the impact this ongoing funding has had on the people and organisations being supported.

Between March 2022 and April 2023, over £20.5 million worth of funding helped 61,121 households at risk of or in fuel poverty.

Money and energy advisors at 54 Trust funded projects have provided over 60,700 case work hours taking clients through tariff switching exercises, energy efficiency measures, budgeting, income maximisation and benefits checks, workshops and education sessions. This resulted in £5.2 million of client debt being cancelled, £17.5 million of client debt managed and £16 million gained in client income gains.

£15.7 million was provided in energy debt write-off grants through the Energy Support Fund, Individuals and Families Fund and Financial Assistance Payments, supporting British Gas and non-British Gas customers alike.

Looking ahead to what the Trust can do to continue supporting the most vulnerable, CEO Jessica Taplin said:

The Trust provides vital person-centred support through direct grants and our network of funded charities across England, Scotland and Wales; Trust funded front line advisors provide invaluable holistic money and energy advice and support. This dual approach has been shown to help clients cope better with rising household costs and energy usage during these challenging times – ensuring tens of thousands of households can keep their homes warm.
As we start our 20th anniversary year, we remain committed to alleviating the detrimental impact of fuel poverty, and supporting positive change for people in acute financial hardship and need.  In 2024 the ambition and focus of the Trust, the direct grant programmes, together with the funded network of charities and partners, will be on convening and discussion; to help develop a deeper understanding of the challenges faced by households, looking at how through shared learning we might break the cycle of energy deprivation.”

To read the report, please click here.

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