Karen had leadership roles in Corporate Responsibility/Sustainability for global companies including Vodafone and Thomson Reuters. She now has a portfolio of roles advocating for customers including London Travel Watch and the Waterways Ombudsman.
As an independent member of the water forum at Severn Trent and Chair of the group she challenges the company, advocating for vulnerable consumer interests. As a Trustee of the Nationwide Charitable Foundation she was involved in developing an award winning strategy. She is a founder Trustee for MCS, a charity promoting low carbon and renewable technologies. Karen also represents the charity on the trading company which develops standards for the industry and whose profits are returned to the charity.