Application Process

To apply for a grant from the British Gas Energy Trust, you must fill in an application form. This section guides you through the process, provides useful information, and shows you where you can get additional advice.

Your Application

If you would like to apply for help you must fill in the Trust's application form. We strongly recommend you seek money advice before applying to the Trust in order to increase your chance of a successful application. When filling in the application form, it is very important that you:

  • Give as much information as possible about your circumstances including why you have had difficulty paying your energy bills and / or why you are having difficulties paying other household bills and costs (Section 10). If you do not provide this information, your application is likely to be assessed as a ‘weak case’ and is unlikely to be successful.
  • Ensure you provide all the necessary supporting evidence (detailed in Sections 13 and 14 of the application form) when you submit your application. Your application cannot begin to be assessed until all your supporting documentation is received. If supporting evidence is missing, we will have to write to you for this, which will delay the assessment process and take longer for the Trust to come to a decision.

If you are asking for a grant to clear your gas and / or electricity debt you must:

  • Provide a copy of your most recent bill showing actual usage (i.e. not an estimated bill). This helps us identify the total amount you owe.
  • Provide a current meter read in Section 6 of the application form, preferably taken on the day you submit your application.
  • Provide the complete history of how the debt has arisen in Section 10. The history of the debt must be reflective of the size of the debt e.g. a very large debt will usually indicate that the debt has built up over a number of years.
  • Include how long you have had problems paying your bill.
  • Include details of any hardship within your household.
  • Tell us how a grant would help stabilise your finances and how you intend to budget better in the future which will enable you to make payments towards your ongoing usage.
  • Enclose copies of all necessary supporting documentation e.g. a letter from a health professional or support worker confirming your need. See full guidance notes in Sections 13 and 14 of the application form (assessment of an application cannot start until all evidence has been received).

If you are asking for a Further Assistance Payment (FAP) you must:

  • Give the complete history of how the need has arisen in Section 10. Include details of any hardship within your household.
  • Tell us how the FAP would help you, e.g. it would help your health improve, improve your financial situation etc
  • Enclose copies of all necessary supporting documentation e.g. a letter from a health professional or support worker confirming your need. See full guidance notes in Sections 13 and 14 of the application form (assessment of an application cannot start until all evidence has been received).

You can apply by completing the Trust's online application form, or completing a paper copy. Please use the link on the right to of this page to print an application form or apply online.

 

Difficulty completing your application?

If you think you might have difficulty completing an application form, the Trust funds Local Advisors within a number of agencies based in England, Scotland and Wales. The Advisors can help you with fuel debt advice, budgeting / money advice and help you submit an application to the Trust. There is a link on the right of this page which provides a list of local advisers.

Alternatively there are many local advice centres, such as a Citizens Advice that may be able to help.

The Trust acknowledges receipt of all applications it receives. If we require further information to assess your application we will request this and you are given four weeks to provide the required information. If you do not reply within the four weeks, your application will be closed as we assume you no longer want to apply. If you have difficulty obtaining the information needed to send to the Trust (for example if you are waiting for information from the DWP) you should inform the Trust before the four weeks is up. The Trust can then give you more time to send in what is needed.

If you are asking for help with a gas or electricity debt we will contact your supplying energy company to confirm how much you owe.


Apply For A Grant

The easiest way for an individual to apply is via the Trust’s online application form

Need help with
your application form?

Find your nearest Local Advisor who can help and advise you on completing an application.

Click here