Application Process

To apply for a grant from the British Gas Energy Trust, you must fill in an application form. This section guides you through the process, provides useful information, and shows you where you can get additional advice.

Your Application

If you would like to apply for help you must fill in the Trust's application form. We strongly recommend you seek money advice before applying to the Trust in order to increase your chance of a successful application. When filling in the application form, it is very important that you:

  • Answer all questions truthfully and provide explanations where required. If you do not provide this information, your application is likely to be assessed as a ‘weak case’ and is unlikely to be successful.
  • Ensure you provide all the necessary supporting evidence (detailed in the Supporting Evidence Section of the application form) when you submit your application. Your application cannot begin to be assessed until all your supporting documentation is received. If supporting evidence is missing, we will have to write to you for this, which will delay the assessment process and take longer for the Trust to come to a decision. Supporting evidence can ber uploaded electronically e.g. photos, PDF at point of submission, or shortly afterwards. Evidence can also be emailed to us at or send via the post addressed to FREEPOST BRITISH GAS ENERGY TRUST (No stamp required) may clear you name and address.

If you are asking for a grant to clear your gas and / or electricity debt you must:

  • If the debt is not with British Gas, provide a copy of your most recent bill showing actual usage (i.e. not an estimated bill). This helps us identify the total amount you owe.
  • If the debt is with British Gas provide a current meter read as part of your application, preferably taken on the day you submit your application.
  • Under the Your Circumstances section explain how your circumstances affect your ability to pay your energy bills.

If the Trust is able to provide Essential Items and Other Help and you would like to apply, you must provide supporting evidence which is requested

  • Give the complete history of how the need has arisen in Section 10. Include details of any hardship within your household.

Difficulty completing your application?

If you think you might have difficulty completing an application form, the Trust funds Local Advisors within a number of agencies based in England, Scotland and Wales. The Advisors can help you with fuel debt advice, budgeting / money advice and help you submit an application to the Trust. There is a link on the right of this page which provides a list of local advisers.

Alternatively there are many local advice centres, such as a Citizens Advice that may be able to help.

The Trust acknowledges receipt of all applications it receives. If we require further information to assess your application we will request this and you are given four weeks to provide the required information. If you do not reply within the four weeks, your application will be closed as we assume you no longer want to apply. If you have difficulty obtaining the information needed to send to the Trust (for example if you are waiting for information from the DWP) you should inform the Trust before the four weeks is up. The Trust can then give you more time to send in what is needed.

Apply For A Grant

The easiest way for an individual to apply is via the Trust’s online application form

Need help with
your application form?

Find your nearest Local Advisor who can help and advise you on completing an application.

Click here