Advice Services

If you are having difficulties dealing with debt problems, you should seek specialist advice. Before seeing an advisor about money issues, it is useful to make a complete list of your debts and work out your income and expenditure. Please select a category from the menu underneath, and view our carefully selected links.

BGET Trust Local Advisors

The Trust provides specialist fuel debt advice services via funded Local Advisors within a number of organisations based  in England, Scotland and Wales.

The British Gas Energy Trust provides grants to organisations to:

  • Provide free and impartial holistic money and debt prevention advice with a particular emphasis on the relief and prevention of fuel poverty.
  • Raise awareness of the Trust and the help provided by it to individuals and other advice agencies.
  • Increase the quality of applications submitted to the Trust.
  • Submit quality applications to grant making schemes on behalf of eligible clients.
  • Signpost appropriate clients to energy efficiency advice.

For help with your application form, please click to the right of this page for a list of Local Advisors and their contact details.


Bromley by Bow Centre

Tel: 020 8709 9737/9745
Address: St Leonard’s Street
London E3 3BT


Community Law Service

Tel: 01604 621038
Address: 49-53 Hazelwood Road
Northampton NN1 1LG


Dawn (Advice) Ltd

Tel: 0300 303 1931 (option 4)
Address: 17 Market Place
Northumberland NE61 1HG


Energy Project Plus (The Wirrall, Merseyside)

Tel: 08000 430151
Address: Wirral Environment Centre
Falkland Road
Wallasey CH44 8ER


Local Solutions (Liverpool, Merseyside)

Tel: 0800 988 2655
Address: Mount Vernon Green
Hall Lane
Liverpool L7 8TF


Manchester Citizens Advice Bureau

Tel: 01614 932 753
Address: Swan Buildings
20 Swan Street
Manchester, M4 5JW


Money Matters Money Advice Centre (Glasgow)

Tel: 0141 445 5221
Address: Orkney Street Enterprise Centre
Unit 118-20 Orkney Street
Glasgow. G51 2BX


Plymouth Citizens Advice Bureau

Tel: 0344 8269717
Address: 2nd Fllor, Cobourg House
32 Mayflower Street
Plymouth PE1 1 QX



Plymouth Energy Community (PEC)

Tel: 01752 477117
Address: Floor 8 (Plymouth City Council Offices)
Civic Centre
Plymouth PL1 2AA


Preston CAB

Tel: 01772 882416
Address: Town Hall Annexe
Birley St
Preston PR1 2QE


Riverside Advice (Cardiff)

Tel: 029 2034 1577
Address: 41a Lower Cathedral Road
Cardiff CF11 6LW


Shelter Birmingham

Tel: 0344 515 1800
Address: 4th Floor Gateway House
50-53 High Street
Birmingham B4 7SY


Shelter Bristol

Tel: 0344 5151414
Address: New Bond House
Bond Street
Bristol BS2 9AG


Shelter Dumfries

Tel: 0344 515 2390
Address: 95 Irish Street
Dumfries DG1 2NP


Shelter Edinburgh

Tel: 0344 515 2444
Address: Scotiabank House
6 South Charlotte Street
Edinburgh EH2 4AW


Shelter Glasgow

Tel: 0344 5152543
Address: Breckenridge House
274 Sauchiehall Street
Glasgow G2 3EH


Shelter Lancashire

Tel: 0344 5151831
Address: 69 Preston New Road
Lancashire BB2 6AY


Shelter London

Tel: 0344 5152309
Address: Pegasus House
4th Floor, 4 Garrett Street
London EC1Y 0TY


Shelter Newcastle

Tel: 0344 515 1601
Address: 1-2 Blackfriars Court
Dispensary Lane
Newcastle Upon Tyne NE1 4XB


Shelter Norwich

Tel: 0344 515 1860
Address: Whitefriars House
52 Fishergate
Norwich NR3 1SE


Shelter Sheffield

Tel: 0344 5151515
Address: Unit 28, Furnival House
Furnival Gate
Sheffield, S1 4QP


Shelter South Lanarkshire

Tel: 0344 5152500
Address: 66a Victoria Street
Blantyre G72 0B S


Shelter Wrexham

Tel: 0845 0755005
Address: Shelter Cymru
23 Abbott Street
Wrexham LL11 1TA


Speakeasy Advice Centre

Tel: 029 2045 3111
Address: 166 Richmond Rd
Cardiff CF24 3BX


St Ann's Advice Group

Tel: 0115 950 6867
Address: The Chase Neighbourhood Centre
Robin Hood Chase
Nottingham NG3 4EZ


St Helens CAB

Tel: 0344 8269694
Address: Millennium Centre
Corporation Street
St Helens WA10 1HJ


Talking Money

Tel: 0117 954 3990
Address: 1 Hide Market
West St
St Philips
Bristol BS2 0BH


The Zinthiya Ganeshpanchan Trust

Tel: 0116 254 5168
Address: 12 Bishop Street
Leicester LE1 6AF

Apply For A Grant

The easiest way for an individual to apply is via the Trust’s online application form

Need help with
your application form?

Find your nearest Local Advisor who can help and advise you on completing an application.

Click here