Help

This section will give you advice on who can apply, how to apply and where you can find additional help and advice. Please use the information to help you through the application process.

By signing an application form to any Trust / Fund administered by Charis you give your consent to be considered for funding from any other Trust / Fund identified and administered by Charis – click here for further information. The Trusts operate within a ‘Shared Programme of Giving’ with a common application form and assessment process. All relevant information needs to be provided to allow for assessment under each Trust, as detailed in the application forms.

The aim of the British Gas Energy Trust and the EDF Energy Trust, which are both registered charities, is to ‘relieve poverty, suffering and distress, particularly among those who are unable to pay charges for the supply of domestic energy services provided to premises used or occupied by them.’

The Trusts provide grants to clear domestic utility debts and other priority household debts and also to purchase energy efficient white goods. You must be a current domestic account holder of EDF Energy to apply to the EDF Energy Trust.

Help from other Funds

In addition, the following Funds, (which are not registered charities), provide grants to customers of their donor companies: 


E.ON Energy Fund

The Scheme can help people by giving grants to:

  • Domestic gas and electricity debts owed to E.ON or other suppliers
  • Boiler repairs and replacements
  • Energy efficient white goods

Who can apply to the Fund?

To be eligible, applicants – and in some circumstances someone in their household – must be in receipt of one of the following:

  • Pension Credit;
  • A means tested Council Tax reduction;
  • Child Tax Credits (or the Universal Credit Equivalent) with a total household income of £16,190 or less;
  • Working Tax Credits with a household income of £16,190 or less;
  • Universal Credit, so long as they’re not in work or self-employed;
  • Income Related Employment and Support Allowance, Income Support, or Income Based
  • Jobseekers Allowance.
  • Alternatively applicants may be eligible if they or someone in their household is confirmed as being terminally ill by a doctor or consultant. If the Trust is able to help with a payment to your British Gas account a payment will be made directly to that account. If they are able to help you with a Further Assistance Payment (FAP) a cheque will be made payable to the supplier and can only be used for that purpose.
  • If the Fund is able to help with a payment to your E.ON account a payment will be made directly to that account. If they are able to help you with a Further Assistance Payment (FAP) a cheque will be made payable to the supplier and can only be used for that purpose.

 

npower ENERGY FUND

The Fund can help people by giving grants to:

  • Clear domestic energy debts owed to npower via a three month provisional award scheme. i.e. if an applicant can demonstrate in the three months post provisional award that they can keep up to date with current payments, their debt to npower at the time of applying will be cleared.
  • The Fund does not offer Further Assistance Payments (FAPs).

Who can apply to the Fund?

  • Current domestic account holders of npower only.

 

ANGLIAN WATER ASSISTANCE FUND

The Fund can help by giving grants to:
  • Clear water and sewerage debts owed to Anglian Water via a six or twelve month provisional award scheme i.e. if an applicant can demonstrate in the six months post provisional award that they can keep up to date with current payments, their debt to Anglian Water at the time of applying will be cleared.
  • The Fund does not offer Further Assistance Payments.

Who can apply to the Fund? 

Current domestic account holders of Anglian Water and Hartlepool Water only.

Apply For A Grant

The easiest way for an individual to apply is via the Trust’s online application form

Need help with
your application form?

Find your nearest Local Advisor who can help and advise you on completing an application.

Click here